Why Use A Company As A Responsible Party? 

The new ordinance makes it more difficult for home owners to operate vacation rentals because of the need for a local presence, 24/7 on duty requirement, and keen attention to detail required to stay compliant with the law. This is hard to do unless owners are nearby and 100% dedicated to managing the vacation rental. It also means that the owner (or the owners on call person) must be willing to get out of bed in the middle of the night to respond to a noise violation at the home, leave the golf course early in order to deal with report of over capacity from a neighbor, and pick up trash from the yard if nobody else is willing to do it immediately.  

Moreover, it means assessing your current list of vendors and determining whether you could rely on them with 100% certainty to fulfill the requirements of the Ordinance. It makes relying on handyman, cleaners, real estate agents, friends or neighbors, all of whom have their own priorities, a very risky gamble that might lead to fines and possible loss of license.  

This is why we believe it makes the most sense for owners to hire a dedicated company to serve as your Responsible Party. While there is a cost, an experienced company will ensure the ability to remain compliant with the new STR Ordinances. Their guidance could lead you to making more revenue on your bookings, while helping you avoid costly Ordinance violations. More importantly, they allow you to free your time so that you can focus on more important matters in life.

Island Services Hosting Program

Island Services has worked with local officials for the clearest understanding of the ordinance requirements,  and modeled our Responsible Party Hosting Program after numerous workshops with Responsible Party Service vendors in other markets who have had several years experience with similar ordinances already in effect. 

Our basic Hosting Program covers the basic requirements of the 24/7 Call Handling and priority availability to meet the 1 Hour Response time, when required.to be at the property. We work with our owners to use us for as many of the routine property visit services as they wish, or delegate some of those property visits and services to other vendors that are already have negotiated rates with and are already visiting the property regularly. 

We understand that most properties will never have compliance related call outs so we have kept our Base Hosting Program monthly cost affordable to include all types of properties. The additional Call Out services we offer are available on an as needed and as requested basis, HOWEVER our call out and other ordinance compliance related services will ONLY be available to properties that are on our Responsible Party Hosting Program so that we can maintain the level of priority needed to respond to hosted property situations.

  
Based on much research from our network of Responsible Party Services operating in other areas, what we have found is that the most common call outs to the property will be guest related noise, capacity, parking and general disturbance type issues. Call Out Fees do apply for guest related and compliance calls to the property. The fees associated with our call out services to handle guest related compliance issues would be invoiced as a "Guest Related Compliance Call" and a detailed report would be supplied to the owner for recourse back to the guests.